General questions about Purify Pro

Purify Pro is Ozoneair's most advanced air purifier, developed for homes and offices where the highest possible air quality is desired – completely automatically. It purifies the air from particles, allergens, dust, gases, and odours using Oxyplasma technology and smart sensors.

Purify Pro is designed for continuous purification, minimal effort, and powerful air purification in larger areas. It utilizes Ozoneair's proprietary Oxyplasma technology and advanced sensors that measure air quality in real time and adjust purification as needed.

Purify Pro is available in three sizes – choose based on the room's area:

• Purify 30 Pro – up to 30 m²

• Purify 60 Pro – up to 60 m²

• Purify 120 Pro – up to 120 m²

Perfect for living rooms, bedrooms, offices or larger open-plan areas.

Yes, and it is recommended. Purify Pro is designed to run around the clock for maximum effect – quietly, energy-efficiently, and completely maintenance-free between filter changes.

Air purifiers can improve air quality by removing pollutants, allergens, and odors. Purify Pro uses Oxyplasma technology, photocatalysis, and ionization to not only capture pollutants, but also to destroy them.

This provides powerful and deep purification.

Yes, it effectively removes airborne mold spores – thanks to our patented Oxyplasma technology which breaks them down and neutralizes them directly in the air.

The Technology

Oxyplasma is Ozoneair's advanced purification technology that breaks down unwanted particles and gases in the air. The technology is combined with several filtration stages, and in larger models also photocatalysis and ionization, providing powerful and deep-acting purification.

Unlike traditional air purifiers that merely filter the air, Oxyplasma actively combats airborne pollutants – including those that regular filters can't reach. This makes Purify Pro particularly effective in homes with allergy sufferers, pets, or poor ventilation.

Yes. Purify Pro operates on extra-low voltage (SELV) and is built for safe use in a home environment. Any odors from photocatalysis in certain models are completely harmless and will dissipate after a short period of use.

No, Purify Pro is designed to meet safety requirements for indoor use, and any initial odors from photocatalysis in larger models are completely harmless and quickly dissipate with normal use.

  • Purify 30 Pro uses particle filter + pre-filter
  • Purify 60 Pro uses particle filter + pre-filter + photocatalysis & ionization
  • Purify 120 Pro uses gas and particle filter + pre-filter + photocatalysis & ionization

Usage and Maintenance

  • Smart Mode
    The fan speed is automatically adjusted according to air quality, providing optimal purification without you needing to make any settings. Just start it – and it handles the rest.
  • Manual Mode
    Choose the fan speed yourself (1–4) depending on how quickly you want to purify the air. Perfect for when you want to increase the effect for poorer air or run it slower for quieter operation.
  • Sleep Mode
    An extra quiet mode adapted for nighttime. The front light turns off and the Purify Pro runs at the lowest fan speed for a calm and undisturbed sleep environment.

For best effect:

• Place it slightly higher (table/shelf).

• Keep the air intake at the back clear.

• Avoid placing it on the floor or in cramped spaces.

This ensures optimal air circulation.

Every 6 months, you should replace the filter for optimal performance. When it's time, the front panel will light up yellow and the purifier will switch to the lowest fan speed until the filter has been replaced and reset. Easy and only takes a few seconds.

Just two things:

• Clean the sensors every 3 months (gently vacuum the back)

• Wipe the device clean as needed

It only takes a minute – and ensures you always get accurate air readings.

Yes. Press and hold the sleep button for 2 seconds to turn off the light. Perfect if it's in the bedroom.

Troubleshooting guide

Possible Cause:

  1. The product is not switched on.
  2. The power cord is not properly connected.
  3. The power outlet is not working.

Solution:

  1. Connect the product to a secure power source. Power on by pressing the power button.
  2. Ensure the power cord is securely connected. When the power cord is correctly connected, the front light will illuminate for 3 seconds to indicate that the power cord is functioning.
  3. Try a different power outlet.

Possible cause:

  1. The filter cover is not properly attached.
  2. There may be a problem with the product.

Solution:

  1. The filter cover is secured with magnets that have an asymmetrical pattern. Make sure to follow the pattern.
  2. Contact your retailer and describe the problem.

Possible cause:

  1. The product is warning that it is time to change the filter.

Solution:

  1. Follow the instructions on page 13. After changing the filter, reset the counter by holding down the fan button for 5 seconds to change the yellow light to white.

Possible cause:

  1. The product is in sleep mode.
  2. The front light has been manually switched off.

Solution:

  • In sleep mode, the front light remains off so as not to disturb the user. Press the fan and power buttons to switch to a mode that activates the front light.
  • The front light can be turned off by holding the sleep button for 2 seconds. To activate the light, press the fan button or the power button.

    • Possible cause:

    1. The sensors are blocked.
    2. The filter is full.
    3. The air quality in the room is very poor, or new air is constantly entering.

    Solution:

    1. Clean the sensors as per the instructions on page 14.
    2. The filter is full and must be replaced. Follow the instructions on page 13.
    3. Operate in manual mode, fan speed 4. If the situation does not improve, continue with the same setting but isolate the room by closing doors and windows.

    Possible cause:

    1. A plastic-like smell may occur initially. For Purify 60 Pro and Purify 120 Pro, the photocatalytic function may also emit a metallic smell when the product is first started.

    Solution:

    1. These smells may occur at the beginning of the product's life cycle but will gradually disappear over time. The smells are completely harmless.

    Order, delivery and warranty

    Purify Pro series comes with a lifetime warranty and a 30-day trial period when you order your product.

    With Purify Pro you get a 30-day risk-free trial period, so you can experience the difference yourself.

    Please note that the product must be in original condition and complete with all accessories for the right of return to apply.

    To use your 30-day right of return, please fill out our return form here.

    Return shipping label:
    Within 72 hours, you will receive a return shipping label via email along with instructions on how to send the product back.

    You can easily find and order filters here.

    If you prefer to order by phone, you can do so at +46771-366 366.

    Contact us

    Call us on +46771-366 366 or email us at kundservice@ozoneair.com